The Firs Domiciliary Care Practice, Pewsham
The Firs Domiciliary Care Practice prides itself on being a certified domiciliary care service that compassionately caters to individuals aged 18 and above. With a dedicated team of professionals, we specialise in providing tailored care solutions for those navigating a range of challenges, including dementia, learning disabilities, mental health concerns, and the complexities of aging. Each resident at our facility receives individualised attention and support, ensuring their well-being and comfort are always the top priorities.
As a new registrant for domiciliary care, you can rest assured that this agency fully complies with the commission's standards for service quality and the supporting organizational framework. Our current policies and procedures are meticulously crafted to meet and adapt to these requirements, ensuring the continual improvement of our services.
Firs Homecare Limited is registered with the Care Quality Commission (CQC) at Citygate, Gallowgate, Newcastle-upon-Tyne. Owned and operated by Miss Molly Joyce, Mrs Shen Butt, and Mr Richard Butt, the nominated person overseeing the business is Miss Molly Joyce, who can be reached at Genie Care Homes.
Miss Molly Joyce boasts over a decade of experience in managing care homes for individuals with dementia and nursing care needs, while Mrs Shen Butt brings more than thirty years of expertise in general nursing and care home management dating back to 1992.
The Firs, Pewsham Life
The office hours for The Firs Homecare Limited are from 8.00 am to 5.00 pm, Monday to Friday. Outside of these hours, our automated service will provide you with necessary contact information, such as emergency callout details.
We offer our services 24 hours a day, 365 days a year.
All requests for domiciliary care support are handled by this office, which then arranges for community support workers to visit individuals based on the care needs outlined in the care assessment plan.
After a comprehensive assessment of care needs conducted by Firs Homecare Limited, the appropriate domiciliary support is determined. When the Community Support Services can address an individual's requirements, a risk assessment and a summary of care needs are completed before the scheduled care begins.
Community Support Services provide a range of domiciliary services, including personal care, supervision, and support for individuals with mental health illness, physical disabilities, learning disabilities, older individuals who are physically frail, and those with sensory impairments.
Our People
Miss Molly Anne Donna Joyce - Registered Manager
Mrs Sehnaz Bi Butt - Nominated individual
